March 29, 2018

In 1921, the Ford Motor Company sold about two-thirds of their cars built in the United States. Sales hit their peak in 1924 when 2 million horseless carriages rolled off the assembly line. By 1927, Ford’s market share plummeted to less than 10%, production of the Mode...

August 5, 2016

Developing the ‘I can and I will’ point of view requires the ability to accurately analyze the root cause of a problem before a solution is selected. Karen Reivich, author of The Resilience Factor, says, “If we’re unable to assess the cause of our problems accurately,...

April 21, 2016

We all know the media has a vested interest in keeping our attention; and for the majority of people, bad news sells. The question is…are you buying it? I hope you’re not.

January 8, 2016

Research from McKinsey suggests that over 70% of all change programs fail. The reason for these poor results is not because the goals were not big enough. It’s because the leaders could not get enough people to execute the plan. Consistent daily action is what makes li...

February 15, 2015

You may want to start being more positive but notice your conversations have more to do with what you don’t like instead of what you do like. You wanted to listen a little longer to a client who needed to be heard but instead of making an effort to understand their poi...

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