March 31, 2016

When you think you ‘know it all’, the natural response is to provide a solution, give advice or just pretend to listen. In these situations, the individual who wanted their leader to learn more about their facts and feelings got a lecturer instead of a listener.

October 12, 2015

In addition, our good listening role models are becoming extinct. Every day we are being bombarded with people more interested in telling their stories or giving advice than listening to what others have to say. Turn on any radio talk show or television news program th...

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