If you've read and done your best to apply the listening ideas from the last two weeks, I sincerely hope you've seen some improvement in...

The use of electronics has created unlimited opportunities for us to contact the people in our world. However, this interconnectedness...

When you listen to a co-worker, client, family member, or friend...what do you listen for? I know you may not be consciously aware of...

Everyone we know will experience pain and suffering at some point in their life. Being "knocked down" is a common denominator of all...

We're leading in an age of anxiety. The people we work with, live with and serve are being fed a daily diet of disaster from the news...

If you're ready to improve the most important relationships in your personal and professional life, I encourage you to take part one of...

Even small acts of generosity, like holding the door for people behind you and inviting someone in a hurry to go first when you’re waiting i

The first step to becoming a better listener is to raise your awareness of when you’re not really listening. In the moment you notice you’re

We all know we need to listen better but it’s very hard to do. Fortunately, we have many opportunities to practice. The next time a co-worke