Fortunately, all workplaces have positive people who want to be part of a healthy, high-performance team that’s thriving, not just surviving, during times of uncertainty and change. These positive leaders and teams want to get better at creating a positive culture, help other people maximize their potential and improve the well-being of all stakeholders. 

THE POSITIVE WAY Workshop helps leaders and teams achieve those objectives by teaching 8 practices in two 3 hour sessions. These skills will help leaders be a positive influence on the people around them and bring out the best in everyone they work with, live with and serve. 


Session One:

1. Create Positive Connections

2. Listen to Learn 

3. Ask Great Questions

4. Resolve Conflicts Respectfully

Session Two:

5. Exchange Positive Feedback

6. Tell Positive Stories

7. Devellop Charater Strengths & Virtues

8. Strive to Thrive Today

This program can also be customized and presented as a Keynote Speech or breakout session at a conference or company meeting.




The practices are taught in a group workshop that includes leaders and team members who ask to be in the program. When engaged people go through the learning experience together, relationships get stronger and positive change happens faster.

The workshop is built on an action learning model. There are no lectures. Knowledge is important, but it doesn't change behavior. To improve your ability to spread positivity in a way that inspires and influences others to create meaningful connections, positive growth and improve their well-being, you need to practice.

During the workshop, you will be involved in a variety of small group exercises to practice the skills needed to lead

THE POSITIVE WAY. You will also create a weekly plan to get better at spreading positivity in your workplace, family and community.

The workshop is six hours and it can be delivered in one day, two half-days or three two-hour sessions. 



To help leaders develop positive habits after the workshop, each person will have an opportunity to participate in The Positive Way Follow-up Program . Each week, participants will receive a short positive action project designed to encourage and challenge participants to apply what they learned in the workshop. 

“I had the pleasure of attending Bill Durkin’s program. What an invigorating experience! We focused on ‘real’ communication that leads to successful business relationships and results. Bill had obviously familiarized himself with our business environment. My management style, techniques and philosophy of work were reinforced throughout the seminar and I felt rejuvenated.”

MaryAnn Reedy, Customer Service Manager Aetna


For many leaders, group learning experiences are not enough to create consistently positive results. When new attitudes and skills are taught without follow-up and accountability, old behavior resumes quickly. Participants may develop the desire to change; but after a few days, most people are back to their old habits. In order to ensure leaders get better at spreading positivity in their workplace, family and community, Bill Durkin has developed a unique Coaching Process to enhance the value of the workshop.

The formal coaching option takes place over 8 weeks.  During that time, you will receive at least 4 hours of individual coaching. Prior to the coaching session, you will identify a relationship challenge and a goal for bringing out the best in that individual. During the coaching, you and Bill will videotape a role-play of a meeting you’re going to have with that person. When the role-play is complete, you and Bill will review the tape and identify what went well and what you can do to improve. Your assignment after the video coaching is to have the meeting with your relationship challenge and apply what you learned. You can also have Bill observe one of your "real" weekly team meetings and use those experiences for the content of your coaching session. Additional coaching sessions can be scheduled after the 4 weeks on an as-needed basis.

Bill will also be available anytime during  the 8 weeks by phone or email to answer your questions, offer guidance and make sure THE POSITIVE WAY Practices are being developed. This process gives you the encouragement, support and accountability you need to get better at spteading positivity in your workplace, family and community.



Clients have the option of adding the following assessments before or after the workshop.

THE POSITIVE WAY Assessment: Leaders complete a short on-line assessment for the 7 Practices from the Workshop and ask at least 3 people to fill out the assessment on them. The Assessment takes about 15 minutes to complete.

The Gallup Strength Assessment: Leaders can complete the Clifton StrengthsFinder on-line assessment by the Gallup Organization. No matter what goal someone wants to achieve at work, at home or in the community, their success depends on doing what they do best and encouraging their teammates to do the same. The assessment takes about 30-40 minutes to complete. (If you’ve already taken the StrengthsFinder assessment, there is no need to take it again. We can use your report during the Workshop.)

Team Engagement Assessment: All team members can complete the Gallup Q12 Employee Engagement on-line survey. The 15-question assessment takes about 15 minutes to complete. (If your organization has already completed the Q12 Assessment within the last 6 months, there is no need to take it again. We can use your report during the Workshop.)


8 weeks after the workshop, you will be sent a follow-up survey to measure the positive changes in your behavior. Once the final feedback is received, Bill will schedule a a meeting to share the data, celebrate your success and plan for how you can continue to build relationships that bring out the best in the people around you. 

Bill is a wonderful speaker and very knowledgeable. He kept our interest by giving personal examples. By providing the tools we needed, he made things easy to understand and helped us find a new way to approach things by looking at a situation from a different angle. Bill was thoroughly prepared and related the topics of his discussion to our office, our personal lives and other situations in which we can use our core skills. We need the skills talked about in this class before we can go looking for new business.

Great class. We certainly look forward to working with you again.

-- Carol Thornton Director, Continuing Professional Education RSM McGladrey --

As I reflect, Bill about our accomplishments over the last year, there is no doubt that you have had an appreciable impact on CBI Corporation. The training you offered our company was valuable, and everyone came away with thoughts and ideas that they have implemented. As important to me was the fact that you made sales calls with me. After 37 years of sales, it is easy to think you have most, if not all, the answers. You helped me realize that on a call I thought went extremely well but, as you pointed out, could have been much better. You have helped revitalize both me and CBI from a sales and marketing standpoint. You are a great guy with a lot of knowledge. We look forward to working with you again on other projects as they come up.

-- Cliff Bregstone, President CBI Corporation --

The workshop and follow-up sessions conducted by Bill Durkin for PricewaterhouseCoopers has added new dimensions to my leadership and enhanced my contributions to my work.

I’ve been able to extend myself to the teams that I lead, to elicit their participation, and to bring out the best in each of them.

Business is often a complex matter, and the heart of any business is people. I would highly recommend Bill Durkin because he has such a positive impact on people’s ability to relate, communicate, and perform. He has developed a real ability to bring people together, which is instrumental for increasing productivity and effectiveness in all business.

-- Pam Nigro, US UT PricewaterhouseCoopers --


If you want to learn more about the THE POSITIVE WAY 

Workshop, Coaching or Speech, contact Bill Durkin at

630-215-5144 or


Start spreading the power of positivity in your workplace, family, and community.

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