Bring Out the Best in Everyone

One Conversation at a Time




The challenges and opportunities facing our families, workplaces and communities require all of us to get better at having conversations that bring out the best in everyone around us. Nothing we do this year will be more important than inspiring and influencing a diverse team of talented people to excel, while working together to

achieve a meaningful mission.


The power and potential of positive teams is truly amazing. Unfortunately, the current pandemic and political polarization has created unprecedented complexity and many people are feeling unprepared to create healthy, high-performance "socially distant" teams. As a result, the number of people feeling alone and lonely as they work in isolation, is increasing every day.  


"Our inability to work together, to collaborate and

cooperate is undermining America." 

Warren Bennis

THE POSITIVE WAY  is a 4 hour online workshop designed and delivered by Bill Durkin. It is for people who want to unite their team with a positive approach to Bringing Out the Best in Everyone around them


The workshop is built on a positive action learning model. There are no lectures. Knowledge is important, but it doesn't change behavior. To get better at Bringing Out the Best in Everyone...One Conversation at a Time, requires practice.

"If Your Actions Inspire Others to Dream More,

Learn More and Become More, You Are A Leader." 

John Quincy Adams

                   THE POSITIVE WAY 

                                                   Bring Out the Best in Everyone

                                      One Conversation at a Time  

This Online Workshop Can Help Everyone in Your  Organization, at Speed and Scale,

Get Better at Three Practices:


   Practice 1: Sustaining a Positive Culture

   Practice 2: Having Positive Conversations

   Practice 3: Turning Conflict into Positive Growth



Apply To Attend The Positive Way Workshop
Improve Your Ability to Bring Out the Best 
in Everyone Around You!

Bring Out the Best in Everyone

One Conversation at a Time

"Are you trying to create positive change in your family, workplace, or community? If your answer is 'yes,' your number one priority today should be to get a little better at bringing out the best in everyone around you."

Bill Durkin

"Bill has been more than just a leadership coach. We have a family business, and he helped my entire family get along better."

 Artie Cichy, VP SurfaceWerks, Inc.

"Your workshops and coaching has produced measurable results in productivity as well as real improvements in communication. Thank you for everything Bill."                                             

 Jack Schacht, President, Illinois Trade Association


The practices are taught in a group session that includes leaders and teams who ask to be in the program. When engaged people go through the learning experience together, relationships get stronger and positive change happens faster.

The workshop is built on an action learning model. There are no lectures. Knowledge is important, but it doesn't change behavior. To improve your ability to help your team thrive and family flourish, you need to practice.

During the workshop, you will be involved in a variety of small group exercises to practice the skills needed to bring out the best in each member of your team.

The timining of all workshops are customized to the unique needs of each client.



To help leaders develop positive habits after the workshop, each person will have an opportunity to participate in The Positive Way Follow-up Program . For 8 weeks, participants will receive short positive action projects designed to encourage and challenge participants to apply what they learned in the workshop. 

“I had the pleasure of attending Bill Durkin’s program. What an invigorating experience! We focused on ‘real’ communication that leads to successful business relationships and results. Bill had obviously familiarized himself with our business environment. My management style, techniques and philosophy of work were reinforced throughout the seminar and I felt rejuvenated.”

MaryAnn Reedy, Customer Service Manager Aetna


For many leaders, group learning experiences are not enough to create consistently positive results. When new attitudes and skills are taught without follow-up and accountability, old behavior resumes quickly. Participants may develop the desire to change; but after a few days, most people are back to their old habits. In order to ensure leaders get better at bringing out the best in everyone around them, Bill Durkin has developed a unique Coaching Process to enhance the value of the workshop.

The formal coaching option takes place over 8 weeks.  During that time, you will receive at least 4 hours of individual coaching. Prior to the coaching session, you will identify a relationship challenge and a growth goal for that individual. During the coaching, you and Bill will videotape a role-play of a meeting you’re going to have with that person. When the role-play is complete, you and Bill will review the tape and identify what went well and what you can do to improve. Your assignment after the video coaching is to have the meeting with your relationship challenge and apply what you learned. You can also have Bill observe one of your "real" weekly team meetings and use those experiences for the content of your coaching session. Additional coaching sessions can be scheduled after the 8 weeks on an as-needed basis.

Bill will also be available anytime during  the 8 weeks by phone or email to answer your questions, offer guidance and make sure THE POSITIVE WAY Practices are being developed. This process gives you the encouragement, support and accountability you need to get better at bringing out the best in everyone in your workplace, family and community.



Clients have the option of adding the following assessments before or after the workshop.

THE POSITIVE WAY Assessment: Leaders complete a short on-line assessment for the 8 Practices from the Workshop. The Assessment takes about 15 minutes to complete.

The Gallup Strength Assessment: Leaders can complete the Clifton StrengthsFinder on-line assessment by the Gallup Organization. No matter what goal someone wants to achieve at work, at home or in the community, their success depends on doing what they do best and encouraging their teammates to do the same. The assessment takes about 30-40 minutes to complete. (If you’ve already taken the StrengthsFinder assessment, there is no need to take it again. We can use your report during the Workshop.)

Team Engagement Assessment: All team members can complete the Gallup Q12 Employee Engagement on-line survey. The 15-question assessment takes about 15 minutes to complete. (If your organization has already completed the Q12 Assessment within the last 6 months, there is no need to take it again. We can use your report during the Workshop.)


8 weeks after the workshop, you will be sent a follow-up survey to measure the positive changes in your behavior. Once the final feedback is received, Bill will schedule a a meeting to share the data, celebrate your success and plan for how you can continue to get better at bringing out the best in everyone, one conversation at a time.

Bill is a wonderful speaker and very knowledgeable. He kept our interest by giving personal examples. By providing the tools we needed, he made things easy to understand and helped us find a new way to approach things by looking at a situation from a different angle. Bill was thoroughly prepared and related the topics of his discussion to our office, our personal lives and other situations in which we can use our core skills. We need the skills talked about in this class before we can go looking for new business.

Great class. We certainly look forward to working with you again.

-- Carol Thornton Director, Continuing Professional Education RSM McGladrey --

As I reflect, Bill about our accomplishments over the last year, there is no doubt that you have had an appreciable impact on CBI Corporation. The training you offered our company was valuable, and everyone came away with thoughts and ideas that they have implemented. As important to me was the fact that you made sales calls with me. After 37 years of sales, it is easy to think you have most, if not all, the answers. You helped me realize that on a call I thought went extremely well but, as you pointed out, could have been much better. You have helped revitalize both me and CBI from a sales and marketing standpoint. You are a great guy with a lot of knowledge. We look forward to working with you again on other projects as they come up.

-- Cliff Bregstone, President CBI Corporation --

The workshop and follow-up sessions conducted by Bill Durkin for PricewaterhouseCoopers has added new dimensions to my leadership and enhanced my contributions to my work.

I’ve been able to extend myself to the teams that I lead, to elicit their participation, and to bring out the best in each of them.

Business is often a complex matter, and the heart of any business is people. I would highly recommend Bill Durkin because he has such a positive impact on people’s ability to relate, communicate, and perform. He has developed a real ability to bring people together, which is instrumental for increasing productivity and effectiveness in all business.

-- Pam Nigro, US UT PricewaterhouseCoopers --


If you want to learn more about the THE POSITIVE WAY 

Workshop, Coaching or Speech, contact Bill Durkin at

630-215-5144 or


Start spreading the power of positivity in your workplace, family, and community.

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