Make Your World One Positive Place
Civility Belongs Here is a community-wide initiative designed to equip leaders with practical skills to resolve conflicts, restore civility, and bring out the best in everyone...one positive conversation at a time. Read the full article
Facing the Facts
Section Subtitle
Conflict is everywhere—at work, at home, and in our communities—and when left unresolved, it damages trust, morale, and well-being. But with positive conflict resolution, leaders can turn division into growth and help people find common ground. That’s why leaders across business, government, and nonprofits must work together to create healthier, more collaborative workplaces and communities.
- Gallup
Less than half of managers worldwide report receiving formal management training.
2 in 3 employees say they experienced or witnessed incivility at work in the past month
- Society of Human Resource Management
Avoidance is Costly
Many leaders stay silent, hoping conflict will resolve itself. But avoidance sends the message that incivility is acceptable, allowing small tensions to grow into serious problems.
Conflict is Escalating
Research shows rising workplace burnout, declining trust in institutions, and increased polarization. Local governments, businesses, and nonprofits are paying the price in turnover, disengagement, strained relationships, and a surge in mental health challenges among employees, young adults, and children.
U.S organizations lose $2 billion per day in reduced productivity and absenteeism tied to incivility.
TIME & MONEY
- Society of Human Resource Management
“Cultivating civility is not just a value—it’s a strategic choice that drives innovation, enhances collaboration, and ultimately builds a better world for all."
Emily Dickens, Chief of Staff, SHRM
More Than a Workshop
Most training stops when the event is over. Leaders might enjoy a workshop, and increase their knowledge, but without practice and support, habits don’t change. Our program goes further by combining our workshop with structured follow-up.
Interactive Training – A fast-paced, interactive workshop where leaders learn new skills and practice — resolving conflict, building trust, and leading positive conversations that bring out the best in everyone.
Follow-Up Coaching – Optional coaching sessions give leaders the chance to apply what they’ve learned, build new habits, and gain feedback on real relationship challenges.
Leadership Networking – When leaders from business, nonprofits, and local government learn together, they don’t just improve their own organizations — they build relationships that reduce unhealthy conflict, foster collaboration, and create a more civil community for everyone.
Ready to Take the Next Step?
When you take part in this program, you’re investing in more than skills — you’re helping build a culture of respect that strengthens workplaces, families, and communities.
Civil conversations don't happen by chance; they happen by choice — the choice to turn conflict into connection,
one positive conversation at a time.
Every community needs more leaders who make that choice — especially during difficult conversations.
Will you be one of them?
POSITIVE CONVERSATIONS CREATE POSITIVE RESULTS
​
Are you trying to create positive change in your workplace? Do you want to engage, influence and encourage a diverse group of individuals to enjoy working as ONE, healthy high performance team? Do you want your leaders and teams to get better at having difficult conversations? If your answer is yes to any of those questions, you've come to the right place.
Whether you're a leader in local government, a corporation, or a non-profit organization, your success or failure will be based on your ability to draw out the best in everyone around you.
Work and life are team sports that require leaders at every level to inspire individuals and groups to consistently perform at their best. Nothing you'll ever do as a leader will be more important or meaningful than helping talented people excel while working together to accomplish a worthy goal.
​
Fortunately, all organizations have positive people who want to be part of a winning team that’s thriving, not just surviving during times of uncertainty and change. These employees want a positive, strength-based organization that encourages everyone to use their unique strengths to accomplish a mission that matters. Employees of all ages want to put away their personal differences, reduce negativity, and work together to add more value to those they choose to serve. What these talented team members need more than anything else are more positive leaders who can:​​
​
-
Bring out the best in everyone around them
-
Have a positive impact on employee engagement and wellbeing when having difficult conversations
-
Influence and inspire all individuals to develop their unique strengths so they can serve and thrive as ONE, healthy high-performance team
All Bill Durkin's Speeches, Leadership Training, and Coaching is customized to help leaders achieve those objectives.